A visual accessibility guide to support mobility device users planning a visit to the Melbourne Museum.

Accessibility Guide – Melbourne Museum

Overview

This Visual Story has been created to help mobility device users plan their visit to the Melbourne Museum with confidence by removing as many unknowns as possible. The Melbourne Museum invites you to see our natural environment, our cultures and our history through different perspectives. This includes the Forest Gallery, the Science and Life Gallery. the Melbourne Gallery, the Bunjilaka Aboriginal Cultural Centre and more.

This guide provides a visual and step-by-step overview of what to expect when travelling to the venue, arriving at the Museum, and moving through the precinct using a mobility scooter or powerchair. By planning ahead, visiting the Museum can be a more comfortable and enjoyable experience.

This accessibility guide is designed to support mobility device users, their families, carers, and support workers in preparing for the day.

What to Expect

The Melbourne Museum is a busy and popular destination, particularly during School Holiday times. As a mobility device user, you can expect a lively environment with high foot traffic, queueing areas, and movement throughout shared spaces.

The venue offers step-free access to most public areas, with accessible pathways connecting entrances, exhibitions, bathrooms, and dining areas. Pathways are generally wide; however, peak times may result in congestion, particularly near the main entrance.

Your visit will take place across both indoor and outdoor areas. Flooring may include smooth concrete, tiled surfaces, ramps, and outdoor paths. Some exhibits may involve lighting changes, sound effects, or interactive elements, which can add to the sensory environment.

Accessible amenities, including toilets and designated seating areas, are available throughout the venue. Staff are positioned across the Museum and can assist with directions or accessibility support if required.

This Visual Story will help you understand the layout of the venue and prepare for navigating the experience at your own pace.