Overview
This Visual Story has been created to help mobility device users plan their visit to Melbourne Museum with confidence by removing as many unknowns as possible. Melbourne Museum is one of Australia’s largest museums, featuring permanent and temporary exhibitions, interactive galleries, cultural displays, and family-friendly experiences across multiple indoor spaces.
This guide provides a visual and step-by-step overview of what to expect when travelling to the museum, arriving at the venue, and moving through the galleries using a mobility device. By planning ahead, visiting Melbourne Museum can be a more comfortable and enjoyable experience.
This accessibility guide is designed to support mobility device users, their families, carers, and support workers in preparing for the day.
What to Expect
Melbourne Museum is a popular attraction and can be busy during weekends, school holidays, and special exhibitions. As a mobility device user, you can expect an active indoor environment with visitors moving between exhibition galleries, cafés, the museum store, and shared public spaces.
The museum offers step-free access to most public areas, with accessible pathways connecting entrances, exhibition galleries, amenities, and dining areas. Pathways are generally wide; however, some popular exhibitions may become congested during peak visiting times.
Your visit will take place primarily indoors across multiple levels. Flooring may include smooth concrete, tiled surfaces, carpeted areas, ramps, and lifts providing access throughout the museum.
Accessible amenities, including toilets, seating areas, and accessible parking, are available throughout the venue. Museum staff are located across the galleries and can assist with directions or accessibility support if required.
This Visual Story will help you understand the layout of the museum and prepare for navigating the experience at your own pace.
