Overview
This Visual Story has been created to help mobility device users plan their visit to Arts Centre Melbourne with confidence by removing as many unknowns as possible. Arts Centre Melbourne is one of Australia’s premier performing arts venues, hosting a wide range of theatre productions, concerts, dance performances, and live events across multiple performance spaces.
This guide provides a visual and step-by-step overview of what to expect when travelling to the venue, arriving at the Arts Precinct, and moving through the venue using a mobility scooter or powerchair. By planning ahead, attending a performance at Arts Centre Melbourne can be a more comfortable and enjoyable experience.
This accessibility guide is designed to support mobility device users, their families, carers, and support workers in preparing for the day.
What to Expect
Arts Centre Melbourne can be busy before performances, during intermission, and at the conclusion of events. As a mobility device user, you can expect an active indoor environment with visitors moving between foyers, theatres, dining areas, and shared spaces.
The venue offers step-free access to most public areas, with accessible pathways connecting entrances, performance spaces, amenities, and food outlets. Pathways are generally wide; however, peak times may result in congestion, particularly near foyers, lifts, and theatre entrances.
Your visit will include both indoor and outdoor areas within Melbourne’s Arts Precinct. Flooring may include smooth concrete, carpeted surfaces, tiled areas, ramps, and lifts connecting different levels throughout the venue.
Accessible amenities, including toilets, seating areas, and designated accessible seating locations, are available throughout the venue. Staff are positioned across Arts Centre Melbourne and can assist with directions or accessibility support if required.
This Visual Story will help you understand the layout of the venue and prepare for navigating the experience at your own pace.


