Overview
This Visual Story has been created to help mobility device users plan their visit to Australia Zoo with confidence by removing as many unknowns as possible. Australia Zoo is one of Australia’s most popular wildlife attractions, featuring a wide variety of animal exhibits, wildlife presentations, and visitor experiences spread across a large outdoor site.
This guide provides a visual and step-by-step overview of what to expect when travelling to the zoo, arriving at the venue, and moving through the grounds using a mobility scooter or powerchair. By planning ahead, visiting Australia Zoo can be a more comfortable and enjoyable experience.
This accessibility guide is designed to support mobility device users, their families, carers, and support workers in preparing for the day.
What to Expect
Australia Zoo is a busy attraction and can attract large crowds throughout the year, particularly during weekends, school holidays, and wildlife presentations. As a mobility device user, you can expect an active outdoor environment with visitors moving between exhibits, show arenas, cafés, and shared pathways.
The zoo offers accessible pathways connecting key attractions, animal habitats, amenities, and food outlets. Pathways are generally wide and well-maintained, however distances between exhibits can be significant and some areas may include gentle gradients.
Your visit will take place primarily outdoors, with a combination of open walkways, shaded areas, and indoor exhibit spaces. Weather conditions, including heat, sun exposure, and rain, can impact comfort throughout the day, so planning ahead is recommended.
Accessible amenities, including toilets, seating areas, and designated viewing locations, are available throughout the zoo. Staff and volunteers are positioned across the venue and can assist with directions or accessibility support if required.
This Visual Story will help you understand the layout of the zoo and prepare for navigating the experience at your own pace.
